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AI Matching for Your Services

For Mijn Expert, we developed an intelligent platform — app and web — allowing clients to easily find the right service provider based on personality, values, expertise, experience, and location.

At the heart of the system is an AI matching engine that connects clients and experts in a way that goes beyond mere qualifications. The platform was designed to build trust, reduce decision fatigue, and reach the right match faster — for both client and expert.

Mijn Expert thereby makes the selection process more personal, efficient, and scalable, without requiring manual intervention.

The challenge

  • Decision fatigue among clients due to an overwhelming number of options

  • No qualitative method to match personality & values

  • Low conversion rates due to mismatch between client & expert

  • Heavy manual follow-up required to establish the right connection

The solution

  • App & web platform with smart search and filtering capabilities

  • AI matching based on personality and expert profiles

  • Client-centric onboarding process to clearly define preferences

  • Backend for experts to manage and refine their offering

Added value for the client

  • +65% faster matching between client and expert

  • 4× higher satisfaction score for matched connections

  • Fewer manual follow-ups and erroneous pairings

  • Scalable model across various domains of expertise

  • Smart, ethical AI that builds confidence and trust