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Privacy Policy

WHO?

This Privacy Policy informs you about the processing of personal data by the data controller Canyon Clan, a general partnership (vennootschap onder firma), having its registered office at 8400 Ostend, Steensedijk 226, registered with the Crossroads Bank for Enterprises (KBO) under VAT number BE1004.152.314 (hereinafter “Canyon Clan”), with Mr. Thomas Sonck as contact person (thomas@canyonclan.com).

Because we consider the protection of your privacy to be of utmost importance, you can find the necessary information here regarding which personal data we process, how it is used, what your privacy rights are, how you can exercise them, and which measures we have taken in the context of European Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data (GDPR).

“Canyon Clan” respects your privacy and has implemented the necessary measures within the framework of European Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data (GDPR) and to secure your personal data.

WHAT DATA?

Via the website, in the context of the services offered by us:

Through our website, the following personal data of users is processed:

  • Contact details via the contact form (first name, last name, email address, message)

  • Logging of your website usage by means of cookies (see cookie policy for further details)

Customer data:

  • Contact details (name, address, phone number, contact person)

  • Billing details

  • Communication

  • History

  • Working documents

  • Data processed for the customer as data processor in the context of an assignment: a data processing agreement will always be concluded between the customer and Canyon Clan for the processing of this data.

WHAT IS THE DATA USED FOR?

The processing of this data is necessary to execute the contractually agreed activities.

The contact details you submit on the website will solely be used to contact you. Website usage data will be used to enhance the website experience. Cookies will only be placed following the express consent of the user.

When processing personal data, this data may be transferred to a limited number of processors, such as the data center responsible for storing data on a secure server.

Your data is not traded, sold, rented, or passed on to third parties.

In rare circumstances, “Canyon Clan” may be required to disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. “Canyon Clan” will make reasonable efforts to inform you thereof in advance, unless statutory restrictions apply.

Personal data is retained and processed by “Canyon Clan” for a period necessary in light of the purposes of processing.

SECURITY MEASURES

“Canyon Clan” has developed security measures tailored at technical and organizational levels to prevent the destruction, loss, falsification, modification, unauthorized access, or accidental disclosure to third parties of collected personal data, as well as any other unauthorized processing of such data.

Under no circumstances can “Canyon Clan” be held liable for any direct or indirect damage resulting from incorrect or unlawful use of your personal data by a third party.

You must comply with safety regulations at all times, including by preventing any unauthorized access to your login credentials and security codes. You are solely responsible for the use made from the Website of your computer, IP address, and identification data, as well as for their confidentiality.

Rights of data subjects:

You have the right to access your personal data free of charge at any time, as well as to be informed about the use “Canyon Clan” makes of your personal data.

1. Right of rectification, erasure, and restriction

You are free to communicate your personal data to “Canyon Clan” or not. Additionally, you always have the right to request “Canyon Clan” to rectify, supplement, or erase your personal data. You acknowledge that upon refusal to provide or upon requesting the erasure of personal data, certain services may no longer be deliverable.

You may also request the restriction of the processing of your personal data.

2. Right to object

You have a right to object to the processing of your personal data for serious and legitimate reasons.

In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case, you do not even need to provide reasons.

3. Right to data portability

You have the right to obtain your personal data provided by you to “Canyon Clan” in a structured, commonly used, and machine-readable format and/or to transfer it to other data controllers.

4. Right to withdraw consent

Insofar as the processing is based on your prior consent, you have the right to withdraw that consent at any time.

5. Exercising your rights

You may exercise your rights by contacting “Canyon Clan”, either by email to thomas@canyonclan.com, or by post to 8400 Ostend, Steensedijk 226, provided that a copy of the front of your identity card is attached.

6. Automated decisions and profiling

The processing of your personal data does not include profiling, nor will you be subject to automated decision-making by “Canyon Clan”.

7. Right to lodge a complaint

You have the right to lodge a complaint with the Belgian Data Protection Authority (GBA), Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email:  contact@apd-gba.be.

This is without prejudice to any legal proceedings before a civil court.

AMENDMENTS

This Privacy Policy may be amended. We advise you to regularly consult this Privacy Policy for any updates.

Last updated version: 01/03/2024

COOKIE POLICY

WHO?

Canyon Clan
Steensedijk 226
8400 Ostend
https://www.canyonclan.com
Email: admin@canyonclan.com
VAT BE1004.152.314

WHAT ARE COOKIES?

Cookies are small data or text files placed by websites on your local computer. Such cookies can serve various purposes: there are technical cookies (for example, for language preferences), session cookies (temporary cookies), and tracking cookies (cookies that follow and record your behavior on the website to provide an optimized user experience).

A cookie contains a unique code that allows your browser to be recognized during a visit to the website or improves your user experience upon repeat visits to the platform.

Cookies can be placed by the server of the website you visit or by partners with whom the website collaborates. The website server can only read cookies it has placed itself; it has no access to other information located on your computer or mobile device.

The content of a cookie usually consists of the name of the server that placed the cookie, an expiration date, and a unique numerical code.

Cookies generally make the interaction between visitors and the website easier and faster, and help visitors navigate between the different sections of the website. Cookies can also be used to personalize website content for the user.

More information about the types of cookies can be found at www.allaboutcookies.org.

“CANYON CLAN” uses the following cookies:

1.    Necessary cookies

These cookies are indispensable for visiting our websites and utilizing specific parts of them.  These cookies allow you, for example, to navigate between different parts of the website, fill in forms, and participate in discussions on our platform. If you decline these cookies, certain parts of the website may not function or may function suboptimally.

2.    Functional cookies

Functional cookies facilitate the operation of our websites, making them more enjoyable for visitors and ensuring a more personalized browsing experience.  For example, the website utilizes registration or newsletter features. These cookies can be used to recognize you when you revisit the website and store your registration data or remember preferences indicated on the website.

3.    Third-party cookies

This website uses the following third-party cookies:

  • Google places cookies for purposes including Google Analytics, YouTube, and Google AdWords. It is established in the US and complies with applicable international privacy frameworks.

  • Google Analytics is a web analytics service provided by Google Inc. Google uses collected data to track and examine website usage, compile reports and statistics regarding this website, and share them with other Google services. Google may use collected data to contextualize and personalize advertisements within its advertising network.

  • Google AdWords conversion tracking is an analytics service that links data from the Google AdWords advertising network with actions performed on this application. Google AdWords Remarketing is a remarketing and behavioral targeting service linking website activities with the AdWords advertising network.

  • For more information, see https://www.google.be/intl/nl_be/policies/privacy, for opt-out: https://tools.google.com/dlpage/gaoptout?hl=en.

  • Facebook places cookies for Facebook, Instagram, and Facebook Pixel. This is a remarketing and behavioral targeting tool provided by Facebook that links website activity with its advertising network. Established in the US, compliant with applicable international privacy frameworks. For more information, see https://nl-nl.facebook.com/about/basics.

  • LinkedIn (US – Privacy Shield, https://www.linkedin.com/legal/privacy-policy)

COOKIE MANAGEMENT

Upon your first visit to our Website, you are prompted to accept our various types of cookies. You can allow or refuse cookies category by category. You can modify your cookie settings for our Website at any time via the hyperlink at the bottom of our website and thereby withdraw your consent.

You can refuse the installation of these cookies by selecting “Decline cookies” in the pop-up screen provided upon first using the Website.

You can refuse the installation of cookies via your browser settings. Disabling cookies may prevent you from utilizing certain functionalities of the Website. On the following website, you can find procedures for refusing cookies in most popular browsers: http://www.aboutcookies.org/

You may also delete previously installed cookies from your computer or mobile device at any time.

If you want to experience the website fully without restrictions, ensure cookies are enabled in your browser. To enable cookies, follow these steps:

For Microsoft Internet Explorer

  • In Internet Explorer, click ‘Internet Options’ in the ‘Tools’ menu.

  • On the ‘Privacy’ tab, move the slider to ‘Low’ or ‘Accept all cookies’ (settings above ‘Medium’ disable cookies).

  • Click ‘OK’.

For Mozilla Firefox

  • Click ‘Firefox’ in the top-left corner of your browser and select ‘Options’.

  • On the ‘Privacy’ tab, ensure ‘Tell websites I do not want to be tracked’ is unchecked.

  • Click ‘OK’.

For Google Chrome

  • Click ‘Tools’ at the top of your browser window and select ‘Options’.

  • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select ‘Content settings’.

  • Select ‘Allow local data to be set’.

For Safari

  • Click the ‘Gear’ icon at the top of your browser window and select the ‘Preferences’ option.

  • Click ‘Security’, then check the option that says: ‘Block third-party and advertising cookies’.

Click ‘Save’.   

If you still have questions or remarks regarding cookies after reading this Cookie Policy, feel free to contact us at admin@canyonclan.com.
 

Last updated version: 01/03/2024