Opens in a new tab
Go back

Driver App & Real-Time Ride Scheduling

For Confidential Driving, we built a mobile application for taxi drivers featuring automatic Chiron integration, coupled with a powerful internal dashboard for real-time dispatching. Drivers receive and handle their rides directly on their smartphones, while all mandatory trip logs are automatically dispatched to the Flemish government’s Chiron database.

Simultaneously, the central dashboard provides dispatchers with a real-time overview of all ongoing and scheduled rides, available drivers, and vehicles. This makes trip coordination faster, clearer, and fully compliant with applicable regulations.

The challenge

  • Strict statutory obligation for real-time ride logging via Chiron
  • Complex, time-consuming communications between dispatch and on-the-road drivers
  • Lack of central, real-time overview covering active rides and driver availability
  • Error-prone manual administrative overhead when scheduling and tracking rides

The solution

  • User-friendly mobile app for drivers to manage and track rides
  • Fully automated integration with Chiron for statutory departure and arrival logging
  • Internal dispatch dashboard with live statuses of drivers, trips, and vehicles
  • Instant synchronization of route changes and notifications between dispatch and driver

Added value for the client

  • 100% automatic, error-free compliance with Chiron regulations
  • –60% reduction in phone calls between dispatchers and drivers
  • Real-time visibility and faster adjustments for last-minute route modifications
  • Higher occupancy rates and optimized fleet deployment
  • Transparent ride history and streamlined administrative processing