Real-Time Client Follow-up for Brokers
With Sidefish, we built a platform for professionals to communicate better and faster with their clients. Using customizable questionnaires, a digital assistant interacts with end clients to simplify and accelerate administrative processes.
The end client receives a unique link via email or SMS to complete the submitted questionnaire. This creates a unique user experience with an interactive, audiovisual chat system.
The challenge
Efficient communication
- Automation of customer interaction
- Customizable questionnaires
- Time savings
The solution
Cost savings and user-friendly experience
- Fewer manual administrative tasks through digital processing
- Unique customer experience and increased customer satisfaction through interaction
Added value for the client
- 75% time savings on repetitive tasks
- 40% more efficient communication
- 90% user satisfaction
- 30% higher productivity