Efficiency of member management
The expectations of athletes, visitors, and members are changing. They want convenience, speed, and a great experience – and technology makes that possible. From smart access systems to personalized sports data and digital communities: digitalization offers enormous opportunities for growth and customer satisfaction.
The expectations of athletes, visitors, and members are changing. They want convenience, speed, and a great experience – and technology makes that possible. From smart access systems to personalized sports data and digital communities: digitalization offers enormous opportunities for growth and customer satisfaction.
The challenge
Trends and tools that improve the sports and recreational experience
- Members miss important communications from the club
- Reserving tee times was inconvenient and prone to errors
- There was no central overview of matches and scores
- Visitors often lost their way on the site
The solution
Using data and insights to manage results more intelligently
- Push notifications in the app keep everyone informed instantly
- The app allows members to easily book tee times in real time
- An integrated competition module centralizes entries and results
- The app includes an interactive map with navigation assistance
Added value for the customer
- 50% stronger member engagement
- 40% more efficient communication
- 35% higher participation in events
- 25% increase in registrations