Digital Sidekick
With Sidefish, we built a platform for professionals to improve and accelerate communication with their clients. Thanks to configurable questionnaires, a digital assistant communicates with end clients, simplifying and accelerating administrative processes.
The end customer receives a unique link via email or text message to complete the questionnaire. This creates a unique user experience with an interactive, audiovisual chat system.
The challenge
Efficient communication
- Automating customer interaction
- Customizable questionnaires
- Time saving
The solution
Cost savings and user-friendly experience
- Fewer manual administrative tasks through digital processing
- Unique customer experience and increases customer satisfaction through interaction
Added value for the customer
- 75% saves time on repetitive tasks
- 40% more efficient communication
- 90% user satisfaction
- 30% higher productivity