Privacy Statement

WHO?

This Privacy Policy informs you about the processing of personal data by the controller Canyon Clan, a general partnership, with registered office at 8400 Oostende, Steensedijk 226, with company number VAT BE1004.152.314 (hereinafter referred to as “Canyon Clan”), with Mr. Thomas Sonck (thomas@canyonclan.com) as contact person.

Because we consider the protection of your privacy to be of the utmost importance, you can find the necessary information here about which personal data we process, how it is used, what your privacy rights are, how you can exercise them and what measures we have taken in the context of the European Regulation 2016/679 of 27 April 2016 on the protection of personal data (GDPR).

“Canyon Clan” respects your privacy and has taken the necessary measures in the context of the European Regulation 2016/679 of 27 April 2016 on the protection of personal data (GDPR) and to secure your personal data.

WHICH DATA?

Via the website, in the context of the services we offer:

The following personal data of users are processed via our website:

  • Contact details via the contact form (name, first name, email address, message)

  • Logging of your use of the website using cookies (see cookie policy for more details)

Customer details:

  • Contact details (name, address, telephone number, contact person)

  • Billing information

  • Communication

  • History

  • Working documents

  • Data processed for the customer as a processor in the context of an assignment: a processing agreement will always be concluded between the customer and Canyon Clan for the processing of this data.

WHAT IS THE DATA USED FOR?

The processing of this data is necessary to carry out the contractually agreed activities.

The contact information you provide on the website will only be used to contact you. Website usage data will be used to improve your experience. Cookies will only be placed with the user's explicit consent.

When processing personal data, this data may be passed on to a limited number of processors, such as the data center that is responsible for storing the data on a secure server.

Your data will not be traded, sold, rented or passed on to third parties.

In rare cases, "Canyon Clan" may be required to disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. "Canyon Clan" will make reasonable efforts to inform you in advance of such disclosure, unless this is subject to legal restrictions.

The personal data are stored and processed by “Canyon Clan” for a period that is necessary in view of the purposes of the processing.

SAFETY MEASURES

“Canyon Clan” has developed security measures adapted at technical and organizational level to prevent the destruction, loss, falsification, alteration, unauthorized access or accidental notification to third parties of personal data collected, as well as any other unauthorized processing of this data.

Under no circumstances can “Canyon Clan” be held liable for any direct or indirect damage resulting from incorrect or unlawful use of your personal data by a third party.

You must comply with security regulations at all times, including preventing unauthorized access to your login details and code. You are solely responsible for the use made of the Website by your computer, IP address, and identification data, as well as for its confidentiality.

Rights of the data subjects:

You have the right to access your personal data at any time, free of charge, as well as information on the use that “Canyon Clan” makes of your personal data.

1. Right to correction, deletion and restriction

You are free to choose whether or not to share your personal data with "Canyon Clan." You also have the right to request "Canyon Clan" to correct, supplement, or delete your personal data. You acknowledge that if you refuse to share your personal data or request its deletion, certain services may not be available.

You may also request that the processing of your personal data be restricted.

2. Right to object

You have the right to object to the processing of your personal data for serious and legitimate reasons.

In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case, you do not even have to provide reasons.

3. Right to data portability

You have the right to obtain your personal data provided by you to “Canyon Clan” in a structured, commonly used and machine-readable format and/or to have it transferred to other controllers.

4. Right to withdraw consent

To the extent that processing is based on your prior consent, you have the right to withdraw that consent.

5. Exercising your rights

You can exercise your rights by contacting “Canyon Clan” either by email to thomas@conyonclan.com, or by post to 8400 Oostende, Steensedijk 226, enclosing a copy of the front of your identity card.

6. Automatic decisions and profiling

The processing of your personal data does not include profiling and will not be subject to automated decisions by “Canyon Clan”.

7. Right to lodge a complaint

You have the right to lodge a complaint with the Belgian Data Protection Authority (GBA), Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail:  contact@apd-gba.be.

This does not affect a provision before a civil court.

CHANGES

This Privacy Policy may be amended. We recommend that you regularly review this Privacy Policy for any changes.

Last updated: 01/03/2024

Cookie Policy

WHO?

Canyon Clan
Steensedijk 226
8400 Ostend
https://www.canyonclan.com
Email: admin@canyonclan.com
VAT‐BE1004.152.314

WHAT ARE COOKIES?

Cookies are small data or text files that websites place on your local computer. These cookies can serve different purposes: there are technical cookies (for example, for language settings), session cookies (temporary cookies), and tracking cookies (cookies that track and monitor your behavior on the website, in order to provide you with a more optimal user experience).

A cookie contains a unique code that allows your browser to be recognized during a visit to the website or to improve your user experience during repeated visits to the platform.

Cookies can be placed by the server of the website you're visiting or by a partner with whom this website collaborates. The website's server can only read the cookies it has placed itself. It has no access to other information stored on your computer or mobile device.

The contents of a cookie usually consist of the name of the server that placed the cookie, an expiration date, and a unique numeric code.

Cookies generally make interaction between visitors and the website easier and faster, and help visitors navigate between different parts of the website. Cookies can also be used to personalize website content for the user.

More information about the types of cookies can be found at www.allaboutcookies.org.

“CANYON CLAN” uses the following cookies:

1. Necessary cookies

These cookies are essential for visiting our websites and using certain parts of them. These cookies allow you, for example, to navigate between different parts of the website or to complete forms and participate in discussions on our platform. If you refuse these cookies, certain parts of the website may not work or may not work optimally.

2. Functional cookies

Functional cookies facilitate the functioning of our websites, make them more user-friendly, and ensure a more personalized browsing experience. For example, the website uses registration or a newsletter. These cookies can be used to recognize you when you revisit the website and to save your registration information or remember the preferences you have indicated on the website.

3. Third-party cookies

This website uses the following third-party cookies:

  • Google places cookies for Google Analytics, YouTube, and Google AdWords, among other things. It is based in the US and complies with the Privacy Shield.

  • Google Analytics is a web analytics tool provided by Google Inc. Google uses the collected data to track and analyze website usage, to compile reports and statistics regarding this website, and to share these with other Google services. Google may use the collected data to contextualize and personalize ads within its own advertising network.

  • Google AdWords conversion tracking is an analytics service that links data from the Google AdWords advertising network with actions performed on this application. Google AdWords Remarketing is a remarketing and behavioral targeting service that links activity on this website with the AdWords advertising network.

  • For more information, see https://www.google.be/intl/nl_be/policies/privacy, for opt-out: https://tools.google.com/dlpage/gaoptout?hl=en.

  • Facebook places cookies for the use of Facebook, Instagram, and Facebook Pixel, among other things. This is a remarketing and behavioral targeting tool provided by Facebook, which links the activities on this website with its advertising network. It is based in the US and complies with the Privacy Shield. For more information, see https://nl-nl.facebook.com/about/basics.

  • LinkedIn (US – Privacy Shield, https://www.linkedin.com/legal/privacy-policy)

COOKIE MANAGEMENT

When you first visit our website, you will be asked to accept our different types of cookies. You can allow or refuse cookies category by category. You can change the cookie settings for our website at any time via the hyperlink at the bottom of our website and thus withdraw your consent.

You can refuse the installation of these cookies by selecting “Refuse cookies” in the pop-up screen provided for this purpose when you first use the Website.

You can refuse the installation of cookies through your browser settings. Disabling cookies may mean you cannot use certain features of the website. The following website explains how to refuse cookies for the most commonly used browsers: http://www.aboutcookies.org/

You can also delete cookies that have already been installed from your computer or mobile device at any time.

To fully experience the website without limitations, please ensure cookies are enabled in your browser. To enable cookies, perform the following steps:

For browser – Microsoft Internet Explorer

  • In Internet Explorer, click "Internet Options" in the "Tools" menu.

  • On the 'Privacy' tab, move the settings slider to 'low' or 'accept all cookies' (settings above 'medium' disable cookies).

  • Click 'OK'.

For browser – Mozilla Firefox

  • Click on 'Firefox' in the top left corner of your browser and then click on 'Options'.

  • On the 'Privacy' tab, make sure that the 'Tell websites I do not want to be tracked' box is unchecked.

  • Click 'OK'.

For browser – Google Chrome

  • Click on 'Tools' at the top of your browser window and choose 'Options'.

  • Click on the 'Under the Hood' tab, find the 'Privacy' section and select the 'Content settings' button.

  • Now select 'Allow local data to be set'.

On browser – Safari

  • Click the 'Cog' icon at the top of your browser window and select the 'Preferences' option.

  • Click on 'Security', then check the option that says: 'Block third-party cookies and advertising cookies'.

Click on 'Save'.   

If you have any questions or comments about cookies after reading this Cookie Statement, you can always contact us at admin@canyonclan.com.
 

Last updated: 01/03/2024

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